Buyer education
Guides for buyers,
not for vendors.
Vendor-neutral answers to the questions IT buyers actually ask — how brokerage works, what a copper retirement letter means, and what to do when a phone system hits end of life. No supplier is promoted here. That is the point.
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01
What is a technology broker?
How brokers work, how they are paid, broker vs MSP vs VAR, and what to ask before working with one. Read → -
02
We got a copper retirement letter from AT&T. What do we do?
What AT&T’s §63.71 letter actually covers — 90,000 customers, 1,060 wire centers, 18 states — and what to do this week. Read → -
03
Our fire panel is on an AT&T copper line. What do we do?
Fire panels and elevator phones sit on the same copper pair. What the filing says, what it does not decide, and who to call first. Read → -
04
MiCloud Connect shut down. Now what?
The decision path for Mitel MiCloud Connect customers after the shutdown — options, timelines, and what to avoid. Read → -
05
Mitel MiVoice Office 250: end of the road
What end of support means for Office 250 sites, and how to plan the replacement without a fire drill. Read → -
06
Avaya IP Office: reading the end-of-life signals
Where IP Office stands, what Avaya has announced, and the neutral decision tree for sub-200-seat companies. Read →
Copper Retirement Tracker
State-by-state view of AT&T, Lumen, Frontier, Windstream, and Consolidated copper retirement programs, with urgency tiers and downloadable data. Updated quarterly from FCC filings.